It was found that certain transaction characteristics, if presented more intensely in the context of transactions, tend to support theoretical proposals on the content and formal contractual function, showing that the intensity of the existence of transaction characteristics is defined as a relevant factor for the analysis of the adequacy of governance structures. The application of the different relational norms also has fluctuations within each of the characteristics studied. In order to compose the analysis model, it is proposed to study other aspects that will be considered in the substantive analysis. The literature emphasizes that the use of formal structures and relationship management plays a fundamental role in the management and maintenance of inter-organizational relationships. Similarly, the use of different relational norms has variations within each characteristic analyzed. Other aspects examined in the content analysis are proposed in the composition of the analysis model. Proposals on the composition of the transaction context and the complementarity of the governance structure of inter-agency relations will also be discussed. The literature emphasizes that the use of formal and relational governance structures plays a fundamental role in managing and maintaining inter-organizational relationships. There are, however, opportunities for discussion of the composition and function of these structures in the presence of different transactional characteristics. This is why a model based on the literature of formal contracts, interorganizational relations, theories of relational contracts and the economics of transaction costs is proposed. Six structured interviews were conducted and interpreted by content analysis to compare cases and discuss theoretical statements.
It has been observed that certain transaction characteristics, when more intense in the context of the transaction, tend to confirm theoretical statements of formal content and contractual function, which shows that the intensity of the existence of transaction characteristics is a relevant factor for the analysis of the adequacy of governance structures. In the same vein, the use of different relational norms presents variations within each characteristic analyzed. . . .